As President of Apricity Healthcare Solutions, LLC Kristy brings with her years of experience in clinical denials and appeals to serve our clients. Kristy began her career in healthcare over 20 years ago, having worked in bedside nursing, nursing education, leadership, case management, and regulatory oversight. Having a passion for healthcare policies and procedures and how to translate those to actionable and understandable work, Kristy discovered her niche in 2019 ensuring hospitals were paid by health plans for the compassionate, skilled work that they provided to their patients. Kristy has a strong knowledge base in payer and regulatory policies, appeal strategy, and denials prevention. Kristy personally has overturned more than 50 million dollars in clinical appeals. In addition, she has had the opportunity to build robust teams of appeal nurses that focus both on the prevention of future denials as well as recouping owed revenue for clients. Kristy received her master’s degree in health systems leadership from Gonzaga University. Kristy is married to Adam and together they have two boys, Lane and Landon who keep them busy with their teenage schedules. They also have two black labs, Nellie and Shadow.
Adam began his career in the healthcare industry over 20 years ago. During that time, he has provided executive level leadership in the hospital and healthcare clinic settings focusing on quality and safety. He has extensive experience in Accountable Care Organization leadership, departmental management, and measures to improve patient’s access to care.
Adam earned his master’s degree in healthcare patient safety leadership from the University of Illinois at Chicago- School of Medicine.
Colleen has over 18 years of experience as a Registered Nurse caring for patients in acute care settings such as Pediatrics, Medical Surgical, Cardiac, post anesthesia care, Orthopedic clinic nursing, and public health. She utilizes her extensive nursing clinical knowledge to develop strategies to prevent, analyze, and appeal both authorization and medical necessity insurance denials for Apricity’s clients. While no longer in the acute patient care setting, Colleen’s passion for patient advocacy continues to be fulfilled in her role at Apricity. Prior to joining Apricity, Colleen worked at a major health system in Clinical Denial Management, working closely with Revenue Cycle and Utilization Management and has personally overturned several million dollars in clinical appeals. Colleen is married to her husband Ross and they have two very active young boys. She spends her free time traveling with her family, reading, and enjoying all outdoor activities.
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